What exactly is the role of the Human Resources Department? In most simple terms, the HR department is a team that is charged with administering employee benefits and managing the employee life cycle (i.e. recruiting, hiring, on-boarding, training, and termination). When an individual or organization hires a new employee, it first looks to fill the position and then works through the benefits process until the benefits package is complete.
In addition to these benefits-oriented tasks, the department also contributes to the company culture and overall objectives. One of the primary functions of the Human Resources Department is to facilitate the employee selection process by developing a comprehensive talent profile for each potential hire and ensuring that the candidate’s skills and talents are compatible with the company’s vision and mission. The goal of this section of the Human Resources Department is to match the employee with an open and supportive work environment that will foster employee productivity and success. Many companies develop their own human resource
management system, which typically includes placement services, career paths, performance management systems, and other related tools. Other companies utilize a third-party Human Resources Services company, either full-time, part-time, or as a subcontractor.
The human resources department serves another important function that is often overlooked. This function is related to the business objectives of the company. The personnel management process extends beyond simply selecting talent to fill open positions. Rather, this section
ensures that the right people are hired for the right job openings, providing the optimal mixture of education and experience to best suit the individual’s needs and aligning the employee’s talents with the business’ objectives.
For many organizations and employers, there is some overlap between the recruiting and onboarding activities of the Human Resources and Recruitment departments. Often, HRD and Recruitment personnel communicate with potential candidates via mail, phone, Internet, and in person. In addition, both departments conduct interviews, provide background information, conduct tests, and evaluations, and perform evaluations to determine whether candidates qualify for the available positions. Human resource professionals can also be involved in providing advice to employees who may have trouble communicating with co-workers, managing job expectations, motivating talent and potential candidates, implementing compensation and benefits policies, and assisting with job completion and development. If an employer has several Human Resources employees and a large number of applicants for a position, it is common for one HR department to oversee the recruitment and interviewing processes while the other focuses on evaluating the candidates.
Another function that the human resources management functions perform is that of a liaison between the organization and the employee or candidates. This department handles issues such as candidate reviews, employee interviews and assessments, candidate eligibility, training and development, selection and hiring, performance management, feedback and coaching, terminations, employee benefits, payroll, employee relations, and other employment issues. Depending upon the nature of the position required, this department may also handle insurance coverage, benefits administration, education and training, talent acquisition, recruiting, and candidate referrals. The department manages a significant number of employees and their skills are developed through a process of continuous learning and development.
Recruiting Talent Human Resources personnel assist in identifying talented individuals who may not be able to get hired at a large company. To be effective, the recruiter needs to understand the needs of the employer and be able to meet them. The HR department should focus on recruiting talent that fits the job description, the industry, and the company’s requirements. To successfully recruit and select talent, it is important that the human resources teams understand the recruiting and hiring processes, obtain necessary information, and implement quality recruiting strategies.
Performance Management HR managers monitor employee performance, track performance gaps and make sure that targets and goals are met. The Human resources department assists in managing employee performance by setting reasonable goals, monitoring and reporting progress, and providing incentives for high levels of productivity and performance. Managers and supervisors within the department also make sure that employees meet employment requirements and that the company adheres to employment laws.
Occupational Health and Safety The purpose of the occupational health and safety department is to ensure that employees are healthy and are working in safe environments. The department also enforces standards regarding workplace safety. It enforces standards for ergonomics, ensuring that employees are comfortable and that the workplace is conducive to physical and mental health. The department also establishes rules and policies for controlling errors and preventing hazards. For an organization to be successful, it must have a comprehensive plan for occupational health and safety that takes into account the needs of the business, the employees, and the community. In order to make sure that everyone has access to the plan and follows the plan, the human resources management team must be involved in the development of an occupational health and safety plan.